Kaiser Foundation Health Plan is the Medicare Advantage Plan members are most satisfied with, according to J.D. Power's 2021 U.S. Medicare Advantage Plan Study, released June 17. Thestudyis based on the responses of 3,359 Medicare Advantage members across the country regarding coverage and benefits, provider choice, cost, customer service, information and communication, and billing and payment.
Here is how they ranked:
- Kaiser Foundation Health Plan
- Highmark
- Cigna HealthSpring
- Humana
- Anthem
- Aetna
- UnitedHealthcare
- Blue Cross Blue Shield of Michigan
- Centene