Epic, Cerner, Allscripts and Meditech are four of the largest EHR vendors in the industry, making up a combined 77 percent of the overall market share.
Here is a breakout of each vendor's standing in 2021 EHR market share, according to the KLAS June 2021 EHR vendor "Complete Look" reports. For the reports, the healthcare IT researcher examined each vendor's performance and market share based on customer interviews and analyses.
- Maintains31 percentof the hospital EHR market share and42 percentof hospital beds
- Combined overall product suite grade: B+
- Combined overall loyalty grade: A
- Percent of customers satisfied:94 percent
- Percent of customers reporting deep different-vendor interoperability:63 percent
- Maintains25 percentof the hospital EHR market share and27 percentof hospital beds
- Combined overall product suite grade: C
- Combined overall loyalty grade: C+
- Percent of customers satisfied:62 percent
- Percent of customers reporting deep different-vendor interoperability:28 percent
- Maintains16 percentof the hospital EHR market share and15 percentof hospital beds
- Combined overall product suite grade: B+
- Combined overall loyalty grade: A-
- Percent of customers satisfied:90 percent
- Percent of customers reporting deep different-vendor interoperability:10 percent
- Maintains5 percentof the hospital EHR market share and5 percentof hospital beds
- Combined overall product suite grade: C-
- Combined overall loyalty grade: C-
- Percent of customers satisfied:53 percent
- Percent of customers reporting deep different-vendor interoperability:18 percent